About the programme
Our Mission
We believe in a future where the transition to clean energy benefits everyone. By focusing on the needs of vulnerable energy consumers, we aim to build a fairer energy system that works for all.
Why does it matter?
2.3 million households in the UK are living in fuel poverty.
Gap in the market
Consumers often face unique barriers, such as affordability, unequal access to energy services, and lack of tailored solutions.
Innovative Solutions
By listening to these voices, we can ensure innovations address real challenges.
Our Leaders
Centre for Energy Equality:
Advocates for a just energy transition, ensuring equality is central to the clean energy transition.
Three Hands Insight:
Specialists in consumer engagement with a trusted Vulnerable Customer Panel, providing insights directly from the people who need help most.
We are taking a fresh, consumer-first approach to ensure that the voices of energy consumers, particularly the most vulnerable, drive the Just Energy Transition. By listening to challenges and needs, we can co-create solutions that deliver meaningful, lasting impact.
How it works
Programme Phases
Phase 1:
Exploration and Immersion
In this phase, we will engage with consumer groups, particularly more vulnerable energy consumers, to understand their challenges and priorities. Through structured panel sessions with our Lived Expert Community, surveys and interviews, we will gather insights that shape the future of energy innovation.
Phase 2:
Ideation
Phase 2 shall use the insights gleaned in phase 1 to create actionable ideas to ensure a just transition for vulnerable customers. A process of honing down ideas to a small number can then be undertaken; developed collaboratively with the Lived Expert Community.
Phase 3:
The Innovation Funnel
A tapering process will then work the ideas down to a small number which will be developed further using an innovation template. Based on consumer feedback, testing and refinement of the ideas will be completed. The most promising solutions will be selected and shortlisted, ready for final down selection. At the end of this process, an innovation portfolio with a deliverable roadmap will be developed to help members carry out their plans.
Programme Timeline
02
July - Aug 2025
Immersion
Online sessions with lived experts
Explore energy challenges and needs
Create longlist of issue areas
03
Sept - Oct 2025
Ideation
Generate ideas from insights
Co-design with expert input
Narrow to top concepts
04
Nov - Dec 2025
Innovation Funnel
Test and refine top ideas
Select best-fit solutions
Build innovation roadmap
[for companies]
Why Join?
Access to consumer insights that drive innovation.
Opportunity to collaborate on cutting-edge energy solutions.
Position your brand as a leader in equitable energy transitions.
How do I join?
We are looking for energy sector organisations to sign up and participate.
Simply fill out the enquiry form and a member of the Outside Innovation team will be in touch.
Be part of shaping a fair future for everyone!
FAQs
What is the programme's goal?
Who can participate?
How much does it cost to participate?
Many innovations in the energy sector focus primarily on a ‘product’ or ‘technology’. Outside Innovation aims to create innovative solutions that prioritise the needs of vulnerable energy consumers, ensuring no one is left behind during the transition to clean energy
For this programme, we are looking for Energy Networks Energy Generators, Energy Retail Suppliers to join the programme. However if you are an NGOs, Research organisations, Government Body or other organisation directly involved in the production or supply of energy we may run future programmes.
We are seeking lead project sponsor(s) to help establish the project and support its impact. The cost of further participants will be between £9,000-£15,000 per organisation. This is inclusive of all phases and associated costs including optional attendance at an in person even held at a central UK location (location and date TBC).
What happens after the project finishes?
Once the programme concludes, the shortlisted ideas will be developed into actionable projects and a roadmap for delivery. These projects will focus on implementing scalable solutions to address the needs of vulnerable energy consumers. There will be further opportunities for companies to participate in these next steps, helping to bring these innovations to life and ensuring their real-world impact.
What can I expect if I get involved?
By getting involved in the Outside Innovation Programme, your company will:
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Participate in workshops and panel discussions alongside other industry leaders and consumer groups and consumer representative groups. Up to 8 formal engagements are expected throughout the programme.
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Share your expertise, resources, or data to help shape impactful innovations.
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Collaborate in testing and piloting solutions that address real-world challenges.
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Gain insights into consumer needs, positioning your organization as a leader in equitable energy innovation.
Visit the Get Involved section to learn more and apply today!